Terms of service

Terms of Service

Last Updated: February 13, 2026

Welcome to Ozia. By accessing or using our website and purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the website with permission from a parent or legal guardian. You agree to use this website only for lawful purposes.

2. Products & Information Accuracy

We make every effort to ensure product descriptions, pricing, and images are accurate. However, occasional errors may occur. We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

Product availability may change without notice.

3. Orders & Acceptance

When you place an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel orders if:

  • Payment cannot be verified

  • Fraud or unauthorized activity is suspected

  • Product availability changes

  • There are pricing or listing errors

If your order is canceled after payment, you will receive a full refund.

4. Pricing & Payments

All prices are listed in the applicable currency and are subject to change without notice.

Payments are securely processed through trusted third-party payment providers. We do not store your full payment details.

5. Shipping & Fulfillment

Orders are processed and shipped through trusted fulfillment partners and carriers.

Estimated delivery times are provided for reference and may vary depending on location and carrier performance. Delays caused by carriers, customs, or events beyond our control are not our responsibility, but we will assist in resolving shipping issues when possible.

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

7. Intellectual Property

All website content, including text, images, logos, graphics, and design elements, is the property of Ozia and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Ozia shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these Terms excludes liability where it cannot be excluded under applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

10. Governing Law

These Terms are governed by the laws of Canada and the Province of Alberta.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of any updates.

12. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Ozia
Email: info@oziashop.ca
Address: 1747 19 Street Northwest, Edmonton, AB, T6T 2N1, Canada